Gold Stake Lotto Privacy Policy

Introduction

We at Gold Stake Lotto (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share personal information when you participate in our lottery, purchase tickets, or claim prizes.

By purchasing a ticket or using our services, you consent to the practices described in this policy.

Information We Collect

We collect personal information necessary for the operation of the lottery, including:

Identity & Contact Information

○ Full name, address, phone number, email address, and national ID number.

Transactional Information

○ Details of tickets purchased, prizes won, and payment information.

Verification & Compliance Data

○ Proof of age or identity to confirm eligibility (18+), and other documentation required by Zimbabwean law.

Technical Information (for website and digital services)

○ IP address, device information, browser type, and activity on our website.

How We Use Your Information

We use your personal information to:

● Verify eligibility to participate in the lottery.

● Process ticket purchases, payments, and prize claims.

● Notify winners and distribute prizes.

● Prevent fraud, money laundering, and other illegal activities.

● Comply with legal and regulatory obligations under Zimbabwean law.

● Improve our services and website functionality.

We do not use your personal information for marketing unless you have explicitly opted in

Sharing Your Information

We do not sell or rent your information. We may share personal data with:

● Regulatory authorities where legally required.

● Financial partners to process payments or prize claims.

● Authorized service providers assisting with operations, IT services, or ticket validation.

● Internal auditors or legal advisers for compliance purposes.

All third parties are required to handle your information securely and only for purposes aligned with this policy.

Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Measures include encryption, secure servers, and controlled access to sensitive information.

While we take all reasonable precautions, no system is 100% secure. Participation is at your own risk, and you should take care when sharing personal data online

Data Retention

We retain personal data only for as long as necessary to:

● Operate the lottery and validate prizes.

● Comply with legal and regulatory requirements.

● Maintain business records for auditing purposes.

Once retention periods expire, personal information is securely deleted or anonymized.

Your Rights

You have the right to:

● Access your personal data held by us.

● Request correction of inaccurate or incomplete data.

● Request deletion of personal data where legally permissible.

● Object to processing for legitimate reasons.

Requests can be submitted via our customer service team at info@goldstakelotto.com. We will respond in line with Zimbabwean law.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience. These may include:

● Functional cookies for site navigation.

● Analytics cookies for site performance.

● Marketing cookies (only if opted in).

You can manage cookie preferences through your browser settings.

Minors

Participation in Gold Stake Lotto is strictly limited to individuals 18 years or older. We do not knowingly collect personal information from minors. If we become aware that data from a minor has been collected, it will be deleted promptly.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in operations, law, or technology. The latest version will always be available at www.goldstakelotto.com. Material changes will be notified via our website or other communication channels.

Contact Us

For questions, requests, or complaints regarding this policy or your personal data, contact:

Gold Stake Lotto/WCR

Email: info@goldstakelotto.com
Address: 217 Fairway Avenue, Zimbabwe